There are millions and millions of business Websites on the Internet, and I'm continually surprised by how many were apparently put up without any thought about what was trying to be achieved.
I say this because many are obviously nothing more than online brochures for the business products or services. These treat the Internet the same way as hard-print advertising or collateral materials.
Other business sites are designed for the Internet but are not optimized for search engines. Many also lack a means of capturing sales leads and hard to navigate. Kinda makes me wonder what they were hoping to achieve...
The first and most important step in launching any Website is to define its purpose and goals. Is it to be a reference site? A customer support site? Or, do you want an online marketing machine? The answer determines the resultant site design and content. Conversely, failure to address this subject before building a site will inevitably lead to frustration and expensive site revamping.
So, what do you want your site to do? Is it accomplishing this? Need help?